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Skip Navigation Links. Our Commitment to Privacy

The Coast Distribution System, Inc. (“Coast”) values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information with our affiliates and under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Coast’s customer service in any of three ways:

  • Send us an e-mail to CustomerService@coastdist.com
  • Call us at 1-800-495-5858,
  • Write to us at
    The Coast Distribution System, Inc.
    P.O. Box 1449
    Morgan Hill, CA 95038

If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

Privacy Policy FAQ's

We collect information, such as name, e-mail, and postal addresses, and phone and credit card numbers from you when you place an order online or by phone, save your information with us online, or participate in a promotion or survey. We maintain a record of the purchases you make online or by phone, and may also acquire information about you from our joint marketing partners, from unrelated third parties, and from our affiliates, including, without limitation, our sales force.


When you place an order or make a purchase from Coast, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail, or e-mail if we have other questions regarding your order or purchase.

When you place an order, make a purchase, or save your information online, we may use your e-mail and postal address to send you information about our products, services and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion, we may use your personal information to send you e-mails, postal mail, or telephone messages regarding our products, services and promotions. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.

In addition, we may use information about your product interests and purchases from us to help us improve our site design and your online shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.

To serve you better, we may combine information you give us and information about your product interests and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.


We may contract with service providers to maintain and manage our customer information, to fulfill promotions, and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.

In addition, when we team up with another company to offer or provide products, services or promotions, we may compare our customer list with theirs to identify our common customers. Both Coast and our marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.

When we offer promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In those cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our products, services and promotions. In such circumstances, however, we may still need to contact you, for example, to fulfill promotional obligations.

In the unlikely event of a sale of some or all of our business, Coast will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Coast reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of Coast, its affiliates, and others.


You can review, change, or delete certain personal information related to your use of our online sites (e.g., name and contact information). To access your information online, simply click "Your Account" on any page, sign in when prompted to do so, and you will be able to edit your personal information. You can also ask us to update your personal information, by calling us at 1-800-495-5858, clicking CustomerService@coastdist.com for customer service by email, or writing us at The Coast Distribution System, Inc., P.O. Box 1449, Morgan Hill, CA 95038. Please note that it may take up to ten days to process email requests to update your personal information, or up to eight weeks to process postal mail requests.


We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 1-800-495-5858, emailing us by clicking CustomerService@coastdist.com, or writing us at The Coast Distribution System, Inc., P.O. Box 1449, Morgan Hill, CA 95038. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to ten days to process your e-mail request, and up to eight weeks to process your postal mail request, during which period you may continue to receive communications from us.

Please also note that when you purchase from us, we may continue to contact you via phone, e-mail, or postal mail for confirmations or questions regarding your order.


Coast is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13.

If you have any questions about our site or our merchandise, or you would like to make a purchase, please feel free to click CustomerService@coastdist.com or call 1-800-495-5858.

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©2012 The Coast Distribution System, Inc.